2018 Annual Conference and AGM        
Casablanca Winery & Inn        
Grimsby, Ontario

September 27th & 28th, 2018



Thursday, Sept 27 Friday, Sept 28
Registration (7:30 - 8:30)
Registration (8:00 - 8:30)
Opening - President's Welcome 8:30-9:00    Welcome back by Conference Chair 8:30 -8:45

Key Note Speaker 9 - 10
Zandra Bell - Fail your Way to Success!  What You Say is What You Get!

Morning Nutrition Break 10 - 10:15

Speaker Two 10:15 - 11:30
Heather Keller - Malnutrition in LTC:  The Role of Food and Menu Planning

Round Table Discussions 8:45 - 10:15
1 – Textured Modified Drinks – Lauren Murch (Nestlé)
2 – Best Practice – Andrea Blaine
3 – Mentorship – Merle Ammerman
5 – Top Infractions in Food Service – MOL
6 – Quality Assurance – Chef Daryl Neamtu

Vendor Showcase & Tradeshow 11:30 - 1:30


10:15 - 10:30 extra space in case round table run over

Speaker Three 1:30 - 2:30
John Keating - Identifying Frauds & Scams


Final Speaker 10:30 - 11:30
The "Best" Surprise
Speaker 3.1   2:30 - 3:30
John Keating - Working with Challenging Family Members
Lunch, Final Draws & Closing Remarks 11:30 - 12:30
Afternoon Nutrition Break 3:30 - 4:00 New OSNM Board Meeting 12:45 - 2:00
OSNM AGM 4:00 - 5:00

Niagara College Wine & Brewery Tour 2:30 - 6:30
Tour of Parkway & walk around Niagara on the Lake
or drop off at Ravine Winery

Cocktails 6:00 - 7:00  
Gala Dinner 7:00  



Click here to view a chart showing the CE Points for the conference.



Registration Type Early-Bird Registration (ends September 4th) Regular Registration
Member * 325 395
OSNM CNM 300 370
CSNM and Non-Member * 400 435
CNM CSNM 375 410
Student * 175 195
Thursday Sessions Only - Member **   250
Thursday Sessions Only - CSNM/Non-Member **   300
Thursday Sessions Only - Student **   70
Thursday Gala Dinner (extra ticket)   85
Friday Sessions Only - Member   100
Friday Sessions Only - CSNM/Non-Member   150
Friday Session Only - Student   60
Live Webcast - Identifying Frauds And Scams and Working With Challenging Family Members presented by John Keating   20

*  Fee includes Gala Dinner on Thursday
** Fee DOES NOT include Gala Dinner on Thursday

Click here to register!



The Casablanca Winery Inn and Conference Centre is offering a reduced room booking to anyone attending the OSNM Conference.  You can contact them directly to take advantage of the special $109.00 rate per night.  Please note that this price does not include your taxes.

Telephone:  1-877-446-5746
Email Address:  reservations@casablancawineryinn.com
Website:  http://casablancawineryinn.com/



Zandra Bell

Zandra Bell

Awarding winning motivational humorist and Global Woman of Vision, Zandra Bell stands for bringing “joy to the job”, creating inspirational hilarity customized to her clients' workplace challenges and corporate reality.

Designed to unite and empower her audiences, Zandra’s keynote presentations are the best solution to resolving stress, maximizing employee engagement and boosting staff productivity. Client testimonials proclaim, “Zandra Bell is face hurting funny”.

In demand, as well, as an innovative marketing mentor, Zandra combines her creative vision with her brilliant wordsmithing to enlighten entrepreneurs on the art of “Ingenious Business Revitalization”.

International best-selling author, speaking talent and business success catalyst, Zandra is simply “creativity” personified!


Heather Keller    PhD, RD, FDC

Heather Keller

Schlegel Research Chair in Nutrition & Aging; Professor, Kinesiology, University of Waterloo
Research Scientist, Agri-food for Healthy Aging, Schlegel-UW Research Institute for Aging  

Heather Keller RD PhD is the Schlegel Research Chair in Nutrition & Aging at the University of Waterloo. Research programs cross the continuum of care and are focused on improving the nutritional status and food intake of older adults. Her acute care program of research is focused on improving food quality and nutrition care processes to prevent, detect and treat malnutrition. Current projects include phase 2 of More-2-Eat and the Hospital Patient Food Satisfaction study.  Research in residential and long term care is focused on improving the nutritional and sensory quality of food, as well as enhancing the mealtime experience for residents, family members and staff.  Community based research includes nutrition care processes and improving food intake of vulnerable older adults including those living with the dementia and/or frailty.  Professor Keller has led several national research and knowledge translation projects, including the landmark Nutrition Care in Canadian Hospitals, More-2-Eat and Making the Most of Mealtimes in Long Term Care studies. Professor Keller has published widely and translates research into practice with practitioner tools and resources.  As a founding member and past chair/co-chair (2009-2018) of the Canadian Malnutrition Task Force, she is involved in translating research into practice and advocating for improvements in nutrition care.


John Keating

John Keating

About Keating Senior Safety
Elder abuse can take place in many different forms and many different environments. The focus of Keating Senior Safety is Long Term Care Homes and Retirement Homes. Fortunately, the majority of staff that work in these health care environments are wonderful people who take pride in caring for residents. Unfortunately, as with any large profession, “bad apples” can be present. The bad apples are a danger to residents and need to be identified and dealt with. They also give good staff a bad reputation in the eyes of the residents and the public. The two leaders of Keating Senior Safety bring 30 years of police investigation experience, 4 years of Retirement Home Inspector experience and 25 years of Long Term Care experience with them to help make sure residents in long term care homes and retirement homes are treated with dignity, respect and nothing less.


Surprise Speaker!

Surprise Speaker!

She’s unique…..she’s amazing…..she’ll encourage you to look on the lighter side of things.  Get ready to laugh….get ready to groan and get ready to leave feeling less stressed and happier than you did when you got out of bed.  We got the “best” in the business to close out the 2018 OSNM Conference so don’t miss out on all the excitement!

  • This year's theme will focus on Sustainable Diets.

    Environmental sustainability of food production is a growing area of interest for consumers around the globe. Dietitians are eager to understand the complexity and facts around sustainability and development of nutritious and healthy diets.

    You will have the opportunity to listen to internationally recognized speakers on this topic including from the Food and Agriculture Organization (FAO) of the United Nations, McGill University, the University of California, Davis and Agriculture and Agri-Food Canada.

    To view the program, select the city that best accommodates you: - Montreal on October 29 - also offered via webcast in French - Edmonton on October 30 - also offered via webcast in English For more information visit our website. 

  • AdvantAge Ontario

    Fall 2019 Education Calendar

    Get Informed.  Stay Current.  Timely, sector-specific educational events on current and emerging issues and developments.

    Click Here for more information!


  • Active and Health Senior (Retirement Homes) Living Operations Certificate

    Click here to learn more about this new certificate program from Humber!